Impressum and policies
Get all the information you need in our policies section. Learn about our return policy, shipping details, and our commitment to protecting your privacy.
At Friky, we strive to uphold the highest standards of quality in all of our products. We believe that every product we offer should be carefully crafted with attention to detail and made to last. We take great pride in sourcing our materials from reputable suppliers to ensure that our customers receive only the best.
Additionally, each one of our products is tested during weeks before making them available to our customers, to ensure the highest quality possible and the true satisfaction of our clients.
Shipping and delivery
We take pride in shipping all of our products directly from the heart of Switzerland, ensuring that your orders are delivered to your door as quickly as possible. Our streamlined process ensures that the time it takes for your package to arrive is minimal, with an average of 5 days shipping time.
The shipping times could be longer if the product is part of a pre-order or if the stock is limited.
Returns and Guarantee
We understand that sometimes things don't work out as planned, which is why we offer hassle-free returns. You have up to 30 days from the date of delivery to return your order for a full refund or exchange.
To receive a refund, the product must meet our minimum requirements for quality. Our goal is to ensure your satisfaction with every purchase.
At Friky, we take your privacy seriously. We only collect the information necessary to process your order, and we never store any of your private data beyond what is provided by you during the order process. Your information is safe with us.